FAQ

Can I return my order?

Yes, you can return your order within 30 days of receiving it, as long as the item is unused and still has its original tags attached.
Return shipping costs are at your own expense. Once we have received your return, we will refund the purchase amount within 7 business days.

My size is sold out. Will it be restocked?

Popular items are restocked regularly. Enter your email address on the product page, and you’ll automatically receive a notification as soon as your size is available again.

How do I place an order?

Select the product you want, choose your size, add it to your shopping cart, and follow the steps at checkout. You can pay securely using a variety of trusted payment methods.

What is the average delivery time?

Processing time: 0–2 business days (Monday to Friday).
Once your order has been processed, it will be handed over to one of our reliable delivery partners.

Transit time: 3–5 business days (Monday to Friday).
Estimated total delivery time: 3–7 business days.

Can I track my package?

Yes, you can –  use our Track & Trace page to follow your shipment.

Company Information

Webshop Name: Ellese & Co. (Part of 4digitalplans)
Address: Tijnmuiden 59, 1046AK, Amsterdam, The Netherlands
Company Registration Number: 88177947
VAT Number: NL004552662B79

Email: info@elleseandco.com
Phone: +31626110379
Contact: Contact us

Customer Service Opening Hours (GMT+10)
Monday – Friday: 9AM - 5PM
Saturday & Sunday: 10AM - 3PM
We strive to respond to your email within 24 hours.

Thank you for choosing Ellese & Co.