Shipping Policy

Ellese & Co.
https://elleseandco.com/

Address: Tijnmuiden 59, 1046AK, Amsterdam, The Netherlands
Email: info@elleseandco.com
Phone: +31626110379
Contact: Contact us

This policy applies exclusively to customers located in Australia. Ellese & Co. operates from the Netherlands and ships internationally.

Shipping Policy for Ellese & Co.

At Ellese & Co., we are committed to providing our customers in Australia with a smooth and transparent shopping experience — including clear and reliable delivery terms.

Free Shipping Within Australia

We offer free shipping on all orders within Australia.
No minimum purchase required.

Shipping Areas

We currently only ship to customers in Australia. 

Delivery Times

Below are the estimated delivery times for all Australian orders:

  • Order Cut-Off Time: 5:00 PM (GMT+10).
    Orders placed after this time are processed the following business day, which may extend delivery by one extra day.

  • Processing Time: 0–2 business days (Monday to Friday).
    Once processed, your order will be handed over to one of our trusted delivery partners.

  • Transit Time: 3–5 business days (Monday to Friday).

  • Estimated Total Delivery Time: 3–7 business days

Delivery Partners

We ship using a reliable Australian carrier:

  • Australia Post

Shipping Costs

  • Free Shipping: All domestic orders within Australia qualify for free delivery, regardless of order value.

Delivery Issues

If you encounter any delivery issues — such as delays, damaged parcels, or missing packages — please contact our customer service team immediately.
We’re here to make sure your order arrives safely and on time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number.
You can use this number to track your parcel through our tracking page.

Questions?

Visit our FAQ page or contact our customer support team for assistance.

Company Information

Webshop Name: Ellese & Co. (Part of 4digitalplans)
Address: Tijnmuiden 59, 1046AK, Amsterdam, The Netherlands
Company Registration Number: 88177947
VAT Number: NL004552662B79

Email: info@elleseandco.com
Phone: +31626110379
Contact: Contact us

Customer Service Opening Hours (GMT+10)
Monday – Friday: 9AM - 5PM
Saturday & Sunday: 10AM - 3PM
We strive to respond to your email within 24 hours.

Thank you for choosing Ellese & Co.