Shipping Policy

Ellese & Co.
https://elleseandco.com/

Address: Tijnmuiden 59, 1046AK, Amsterdam, The Netherlands
Email: info@elleseandco.com
Phone: +31626110379
Contact: Contact us

This policy applies  to customers located in Australia & the United States.

Ellese & Co. operates from the Netherlands and ships internationally.

Shipping Policy for Ellese & Co.

At Ellese & Co., we are committed to providing our customers with a smooth and transparent shopping experience — including clear and reliable delivery terms.

Free Shipping Within Australia

We offer free shipping on all orders within Australia & the United States.
No minimum purchase required.

Shipping Areas

We currently ship to customers in Australia and the United States.

Delivery Times

Below are the estimated delivery times for orders to Australia and the United States:

  • Order Cut-Off Time: 5:00 PM (GMT+10).
    Orders placed after this time are processed the following business day, which may extend delivery by one extra day.

  • Processing Time: 0–2 business days (Monday to Friday).
    Once processed, your order will be handed over to one of our trusted delivery partners.

  • Transit Time: 3–5 business days (Monday to Friday).

  • Estimated Total Delivery Time: 3–7 business days

Delivery Partners

We work with trusted delivery partners such as Australia Post and other international carriers.

Shipping Costs

  • Free Shipping: All orders within Australia & the United States qualify for free delivery, regardless of order value.

Delivery Issues

If you encounter any delivery issues — such as delays, damaged parcels, or missing packages — please contact our customer service team immediately.
We’re here to make sure your order arrives safely and on time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number.
You can use this number to track your parcel through our tracking page.

Questions?

Visit our FAQ page or contact our customer support team for assistance.

Company Information

Webshop Name: Ellese & Co. (Part of 4digitalplans)
Address: Tijnmuiden 59, 1046AK, Amsterdam, The Netherlands
Company Registration Number: 88177947
VAT Number: NL004552662B79

Email: info@elleseandco.com
Phone: +31626110379
Contact: Contact us

Customer Service Opening Hours (GMT+10)
Monday – Friday: 9AM - 5PM
Saturday & Sunday: 10AM - 3PM
We strive to respond to your email within 24 hours.

Thank you for choosing Ellese & Co.