Payment Policy
1. Accepted Payment Methods
At Ellese & Co., we offer secure and convenient payment options for customers in both Australia and the United States. We accept:
- Credit & Debit Cards: Visa, MasterCard, American Express, Maestro
All payments are processed securely through trusted payment providers.
2. Payment Processing
- Full payment is required at the time of purchase.
- Orders are processed and shipped only after payment has been successfully received.
- If a payment is declined or fails, the order will not be confirmed.
3. Prices & Currency
- Prices are displayed in your local currency where available (e.g. AUD or USD).
- If local currency is not available, payments may be processed in AUD.
- Prices may change without prior notice.
- Applicable taxes and shipping costs are calculated at checkout.
4. Secure Payment Processing
Ellese & Co. uses SSL encryption and trusted payment gateways to ensure all transactions are secure.
We do not store any credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed in accordance with our Return & Refund Policy.
- Refunds will be issued to the original payment method.
- Unauthorized chargebacks will be disputed.
If you experience any issues, please contact us first at info@elleseandco.com.
6. Fraud Prevention
Ellese & Co. reserves the right to cancel, hold, or refuse any order suspected of fraud or unauthorized activity.
Additional identity verification may be required for high-value transactions.
Company Information
Webshop Name: Ellese & Co. (Part of 4digitalplans)
Address: Tijnmuiden 59, 1046AK, Amsterdam, The Netherlands
Company Registration Number: 88177947
VAT Number: NL004552662B79
Email: info@elleseandco.com
Phone: +31626110379
Contact: Contact us
Customer Service Opening Hours (GMT+10)
Monday – Friday: 9AM - 5PM
Saturday & Sunday: 10AM - 3PM
We strive to respond to your email within 24 hours.
Thank you for choosing Ellese & Co.